Regular maintenance ensures your website remains secure, updated, and optimized for performance. It reduces the risk of hacking, keeps your website fast, and ensures compatibility with new features and updates.
The frequency of updates depends on your maintenance plan. Basic plans typically include monthly updates, while advanced plans offer weekly or even daily updates.
I offer hourly support or custom development services for tasks not covered in your maintenance plan. You can always reach out, and we’ll discuss the scope and cost of the work.
Absolutely. Our service includes troubleshooting if an update causes any issues. We test all updates carefully, but if anything unexpected happens, we’ll investigate and resolve it as part of our support.
Yes, to perform maintenance effectively, we need admin access to your WordPress site and permission to install a plugin that helps us monitor and optimize your site. This plugin allows us to complete tasks like security checks, backups, performance monitoring, and updates seamlessly.
Security is our priority: We take every precaution to protect your website’s information and ensure safe access. Our team follows strict security protocols, and we use secure, encrypted connections when accessing your site. The plugin we install is lightweight and solely dedicated to performing essential maintenance functions; it does not collect any sensitive data.
Additionally, you’ll maintain full control and visibility over the plugin and our access, which can be easily removed at any time if needed.
I offer uptime monitoring as part of my packages. If your site experiences downtime, I am alerted immediately and work to resolve the issue as quickly as possible.
Yes, my maintenance plans include security monitoring and malware scanning. If a security breach occurs, I will work to remove the malware and restore your site from backups.
Yes, you can upgrade or downgrade your maintenance plan at any time to better suit your needs.
I provide domain and SSL certificate expiry monitoring as part of advanced maintenance packages. You will be notified well in advance to renew them, ensuring your website remains live and secure.
Yes, speed optimization is included in some plans, to ensure your site loads quickly and performs efficiently. This includes image optimization, caching, and other techniques based on your package.
Our plans are flexible. You can choose monthly billing if you prefer no long-term commitment or annual billing with three months free. If you ever decide to cancel, just give us notice, and we’ll make the transition smooth.
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